Advantages
Areas where we can deliver new insights
Picking up factors that people are not consciously aware of
Many of the functions of our brain take place at a sub-conscious level. These can be very important in shaping how we feel about things and how we react to them, but these responses cannot be picked up through conventional research.
Picking up responses that people can't or won't articulate
All sorts of reasons can prevent people from giving a full and frank account of their responses to a piece of communication - political correctness, peer pressure, apathy/questionnaire fatigue. There are also some responses, particularly right brain responses that people simply find very hard to put into words, no matter how willing they might be to do so.
Pinpointing the specific moments in a communcation that represent key trigger points
Because we monitor responses second by second we can identify the exact points in a piece of communication which are most motivating - something that people often find hard to consciously identify. In the same way, we can show those points which are most polarising between different sub-groups of respondents.
Areas where our approach has practical advantages
Testing lots of things at once
Unlike traditional research, we are not relying on people answering questions, so questionnaire fatigue doesn't kick in. Therefore in a single test we can measure responses to a number of different communications at a modest incremental cost for each one.
Re-using the same respondents
As we don't influence the views of respondents we can bring them back for further tests and continue to get valid results from them. This can be particularly valuable in tracking work, or where we are dealing with a hard-to-recruit sample.
Eliminating cultural differences
Basic brain organisation and response is the same all over the world. Therefore, in cross-border research we can get consistent readings regardless of cultural differences that might colour the way in which people might consciously express their views.